作者：通乙 来源：原创 发布日期：08-26
A | 近日，在保定西大街，夜幕初临，灯火璀璨，人流如织。 The ACSI ranks various types of American businesses including cleaning products, online retail, supermarkets, cars and food manufacturing.,On Monday, Chick-fil-A was ranked as the top full-service restaurant by the ACSI for the eighth year in a row. The restaurant chain, known for its chicken-filled meals and waffle fries, scored 83 points out of 100 by the ACSI for customer satisfaction, despite the fact that overall satisfaction with fast-food restaurants fell 2.6%.,The ACSI found that full-service restaurants had a stable score of 80 out of 100 but that overall satisfaction with fast food restaurants dropped 2.6%, down to 76 out of 100.,‘I Go Just to See Him’: Video of Kind Employee at Chick-fil-A in Wilmington Goes Viral on Internet30 December 2019, 22:01 GMT,“The large group of smaller full-service restaurants experiences substantial deterioration in mobile app quality, contributing to a steep decline for the industry overall, which tumbles 8% to 78,” says Forrest Morgeson, an Assistant Professor of Marketing at Michigan State University and the Director of Research Emeritus at the ACSI.,“Amid the pandemic, restaurants needed to quickly up their game in the mobile arena. With fewer resources, smaller chains and independent restaurants are offering apps that aren’t making the grade per customer. In contrast, positive shifts in both mobile app quality and reliability for several larger chains appear to reflect major app updates for these bigger industry players.”,#ChickfilA continues to lead the industry – and all restaurants – for the 8th straight year with a steady score of 83 (out of 100).Download our study to see how other fast food and full-service restaurants ranked in customer satisfaction: https://t.co/3udsQk6Ghb pic.twitter.com/XSvEQSbPEJ— The ACSI (@theACSI) June 30, 2022,The American sandwich chain Jimmy John’s was the runner-up in the ranking of food industry satisfaction with a score of 79 in terms of customer satisfaction. Domino’s and KFC were also favored among customers for their service and scored 78 out of 100. Chipotle took the fifth spot on the list of fast food restaurants with high scores with Panera following Chipotle.,However, the ACSI also found that once again, full-service restaurants were preferred over fast-food chains in terms of service. Meanwhile Chick-fil-A, which has more than 2,600 locations across 47 states, has not been a stranger to controversy. In late 2019, Chick-fil-A announced that they would no longer donate to charities that promote anti-LGBTQ missions after boycotts took aim at the company for donating more than $1.8 million to such organizations.,Chick-fil-A’s First UK Location Will Close after Boycotts from LGBTQ Rights Groups19 October 2019, 03:31 GMT,But in 2020, after Chick-fil-A’s former president and CEO Tim Tassopoulos hinted that the company’s philanthropy would turn away from anti-LGBTQ charities following the backlash, the fast food chain didn’t exactly make any promises on the issue.,“There’s no question we know that, as we go into new markets, we need to be clear about who we are,” Tassopoulos said in 2020. “There are lots of articles and newscasts about Chick-fil-A, and we thought we needed to be clear about our message.”,“No organization will be excluded from future consideration–faith-based or non-faith-based,” Chick-fil-A President and COO Tim Tassopoulos told VICE in a statement.。
B | 北京游客李先生一家三口刚走进街口，就被巍然矗立的瞻岳门牌楼吸引。
C | 孩子仰头问：“爸爸，‘瞻岳’是什么意思？”李先生指向西门方向：“古城四座城门各有题字，西门‘瞻岳’寓意遥望古北岳恒山，也暗合保定‘北控三关、南达九省’的要塞地位。”踏上青石板路，灰砖黛瓦间，明清拱券建筑古朴厚重，现代潮流店铺活力迸发，古今风貌相映成趣。
D | 这条始建于宋、兴盛于清的街区，全长846米，曾是保定最繁华的商业中心，素有“直隶第一街”之誉。保定古城保护建设开发有限公司负责人龙涛介绍，2022年底完成改造提升后，西大街坚持“静下来”守根脉、“活起来”焕生机，目前160余家特色商铺集聚于此，其中23家为非遗老字号。如今，这里正加速成为京津冀文旅消费新地标。在有着300余年历史的满族何记糖葫芦店，不时有游客进店。第七代传人何平安忙前忙后，一会儿招呼客人，一会儿到后厨熬糖穿串。
E | “糖葫芦现做现卖，得让大伙儿尝尝这‘老味道’里的‘新讲究’。”他边说边将一串糖葫芦递给李先生，糖衣在灯光下泛着琥珀色光，“西大街改造后，外地游客多了，老手艺也传得更远了。夏天是淡季，每天也能卖出100多串。”不远处，古城合香堂里药香袅袅。这是一家国家级非遗体验店，工作人员杨女士称量着香药，案头摆着薰衣草、茉莉、百合、牡丹和玫瑰等花瓣。不少游客排队体验手作香包，一位天津来的女士说：“自己配的香包，带回去送给朋友，比买现成的更有纪念意义。”定窑博物馆内，讲解员为几位北京游客细说展品。馆内藏品丰富，年接待客流6万至10万人次，其中约一半来自京津。“定瓷+民宿”“定瓷+研学”“定瓷+茶饮”的融合模式，让定窑文化IP在西大街持续升温，周末民宿客房常常“一房难求”。十几米内，定窑民宿、定窑语茶、定窑博物馆串联成线，形成“赏瓷、品茶、住宿、研学”的复合体验。本土IP的创新表达同样令人眼前一亮。驴肉火烧这一保定地标美食，衍生出冰箱贴、纺织文创、主题咖啡等丰富产品。翡冷翠咖啡馆里，“驴火拿铁”成为爆款，吸引众多年轻人专程打卡。保定冰柿则是消暑甜品，咖啡馆里几乎人手一盒。隔壁古城文创店里，“驴火冰箱贴”与“冰柿随身扇”常被组合成伴手礼套装，一咸一甜，一热一冷，既有市井烟火的滚烫，也有山水风物的清冽。店员说，他们每月都会推出新款文创产品。
F | 业态创新不止于此。2025年入驻的“柔软市集”，落地高阳纺织优品展销、草木染非遗体验等场景，实现传统文化与现代潮流、静态展示与动态体验、本土特色与多元创新的深度融合。市集内，毛巾、浴巾、浴袍、床上用品等200余种“高阳优品”供游客挑选。稻香村、万宝堂等老字号生意红火，安国药膳“祁膳坊”不日将正式营业。为增强沉浸感，西大街持续推出“六郎凯旋·全民舞狮”等多个非遗互动体验项目，以北宋名将杨延昭“遂城大捷”历史事件为蓝本，设置古街巡游、舞狮展演、全民闯关等环节，采用“故事线+体验线”双线并行模式，让游客从旁观变为亲历。
G | 今年上半年，保定西大街接待游客约610万人次，其中京津游客占比达32%，已成为京津居民休闲度假的热门选择。“我们将持续深化与京津文旅市场对接，针对亲子游、研学游、康养游、都市休闲游等需求，定制古城研学、非遗体验、古建鉴赏、养生休闲等专属产品。”龙涛说。同时，保定古城保护建设开发有限公司将依托京津冀文旅联动平台，开展跨区域联合宣传、主题推广和客源互送，借助新媒体矩阵精准触达京津客群，提升西大街在京津市场的知名度与影响力。（日报记者 邢 云）。
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